SHIPPING AND DELIVERY
Our delivery service is currently available only in Jordan. To ensure timely delivery, orders must be placed 24 hours before the desired delivery time. For same-day delivery, Please contact us to make sure the items are available and ready for delivery.
DELIVERY POLICY
- If the order was made on the same day as the delivery, and the item was not available, we will deliver a similar item with equal or greater value.
- If recipient didn't answer, or refused taking the gift, you will be charged for the delivery unless you tell us to deliver it to another location that has the same delivery fees.
- If you would like to change the delivery time, you should contact us before 12 hours from the original delivery time.
- Plant and container may vary due to local availability.
- Our florists select the freshest flowers available so colors and varieties may vary.
- In order to ensure you receive the freshest product possible, we will make every attempt to deliver the specified product. In some cases our florists may need to substitute a similar container or flowers.
- In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
- For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type but may substitute with another color.
- If the floral container shown online is not available, a similar container will be used of equal or greater value.
- For green and blooming plants, similar plants may be substituted of equal or greater value.
- For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
- If the plant container shown online is not available, a similar container will be used.